Gap Inc. doing well and Starbucks

There is a lot of information about how badly a lot of the brick and mortar stores are doing and then there are those who are doing well. It will come as no surprise that customer service and knowing your customers and what they want can make all the difference in the world, like whether…

Read More

E-commerce not to blame for store closings

Store closings are a bit alarming, especially a store that has been around for quite awhile. We remember going to that store and how well it did and how much we loved shopping there and now it is closing, for good. Bob Phibbs, CEO with a New York-based consultancy firm, The Retail Doctor went shopping.…

Read More